标题: 海淘CD的麻烦事。。。。。 [打印本页] 作者: yzfpc 时间: 2015-3-13 10:00 标题: 海淘CD的麻烦事。。。。。 在美亚第三方买了一张碟,慢慢通过转运发回国内,碟面看成上去正常,可播放时产生“哒哒”噪声,于是通过美亚邮件系统与对方交涉,对方发来邮件,由于上学没学英语,看不太明白。。请各位老烧邦看一下,下面咋整?先谢谢了哈!
邮件内容如下:
We can offer you either a 50% refund if you keep the item AND provide us
with the precise ORDER DATE and order number or a 100% refund if you return
it to the following address:
BK Bks
2109 Borden Ave
Suite 501
LIC, NY 11101
U.S.A.
Please include the order number either inside or outside the package. The
refund will be processed by Amazon and will be credited to your credit card
on file with Amazon. You will receive a separate e-mail from Amazon
confirming the refund and you will be able to check it under "My account" on
the Amazon-website.
We are very sorry for the inconvenience. Please accept our profound
apologies!作者: jogo 时间: 2015-3-13 10:16
简单来说,就是你如果还要这张cd的话,提供确切的购买日期和购买的下单编号后,他们会返还你50%的购碟费用作为补偿,否则,你可以按照下列地址退还这张cd,收到后会100%退款给您。作者: jogo 时间: 2015-3-13 10:19
说到这里,昨天刚刚和英国亚马逊沟通,春节前买了8套cd,亚马逊分2个包裹给我,一个已经收到,另外一个5套cd的至今没有信息,按照亚马逊的单据号DHL说是错误的,昨天发了邮件给亚马逊,倒是很爽快,说可能是物流丢了,马上给我补发,或者全额退款给我。我还是想着补发一次吧。